注册软件质量分析师认证培训课程(Certified Software Quality Analyst, CSQA)

撰写人:环球培训教务部 发表日期:二月 20th, 2013

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Course Specifications

Course number: 085719
Course length: 2.0 day(s)

Course Description

Course Objective: You will describe software quality concepts that will prepare you for the CSQA certification.

Target Student: This course is intended for software quality professionals with a minimum of two years’ experience who wish to seek certification to validate their professional experience with an industry credential, and also for software professionals such as programmers and engineers who are seeking to widen their knowledge of methodologies, standards, and processes that are implemented to improve software quality in order to move into a software quality role.

Prerequisites: Students should be familiar with software development practices and basic principles of software testing.

Hardware Requirements

The instructor’s computer should have the following hardware configured:

  • Intel® Pentium® IV 300 MHz processor
  • 64 MB of RAM with 1.0 GB of free hard disk space
  • CD-ROM drive
  • Super VGA recommended (set at least to 800 x 600 screen resolution) with 256 colors
  • Internet connection

Software Requirements

Each computer requires the following software:

  • Microsoft® PowerPoint® 2000 or later.

Course Objectives

Upon successful completion of this course, students will be able to:

  • describe quality principles and concepts.
  • describe the role of leadership in quality.
  • describe the importance of establishing quality baselines and various industry models.
  • describe quality assurance and the various quality tools used.
  • describe ways to improve work processes in organizations.
  • describe quality control practices.
  • describe metrics and measurement, including measurement and management of risk.
  • describe internal controls and security.
  • identify the quality issues involved in acquiring software from outside organizations.

Course Content

Lesson 1: Understanding Quality Principles and Concepts

Topic 1A: Introduction to Quality Concepts
Topic 1B: Examine Quality Control and Quality Assurance
Topic 1C: Understand the Approach of Quality Pioneers

Lesson 2: Examining Leadership in Quality

Topic 2A: Introduction to the Role of Management in Quality
Topic 2B: Examine the Quality Management Infrastructure
Topic 2C: Understand the Quality Environment
Topic 2D: Introduction to Quality Planning

Lesson 3: Analyzing Quality Baselines and Models

Topic 3A: Introduction to Quality Baselines
Topic 3B: Examine Methods for Establishing Baselines
Topic 3C: Identify Industry Quality Models
Topic 3D: Examine Internal Audits

Lesson 4: Examining Quality Assurance

Topic 4A: Implement Quality Functions
Topic 4B: Identify Management Tools
Topic 4C: Identify Statistical Tools
Topic 4D: Identify Presentation Tools
Topic 4E: Analyze Process Deployment

Lesson 5: Analyzing Work Processes

Topic 5A: Introduction to Process Management
Topic 5B: Identify Process Management Processes

Lesson 6: Understanding Quality Control Practices

Topic 6A: Introduction to Testing Concepts
Topic 6B: Considerations for a Test Framework
Topic 6C: Analyze Verification and Validation Methods
Topic 6D: Examine Software Change Control and Defect Management

Lesson 7: Analyzing Metrics and Measurement

Topic 7A: Introduction to Measurement
Topic 7B: Identify Measurement in Software
Topic 7C: Understand Measurement Programs and Variation
Topic 7D: Examine Risk Management

Lesson 8: Understanding Internal Controls and Security

Topic 8A: Introduction to Internal Controls
Topic 8B: Identify Risk and Internal Control Models
Topic 8C: Examine Security Issues

Lesson 9: Examining Outsourcing, COTS, and Contracting Software

Topic 9A: Understand COTS and Outsourced Software
Topic 9B: Identify the COTS Software Test Process
Topic 9C: Evaluate Software Developed by Outside Organizations

Appendix A: CSQA Certification Mapping

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