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标签: ITIL认证培训

EXIN访问我中心
2012年11月11日2019年4月24日

EXIN访问我中心

中心公告0 comments

2012年11月9日,来自荷兰的“国际信息科学考试学会”(EXIN – Examination Institute for Information Science)代表拜访我中心,同我校领导共同探讨进一步合作事宜。

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2011年8月14日

ITIL信息服务管理认证基础课程(ITIL v3 Foundation)

ITIL课程0 comments

This course, based on the ITIL best practice service lifecycle approach, provides IT Managers, Practitioners and anyone who uses IT services with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management (ITSM) provision.

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2011年8月14日

ITIL v3 Foundation with Case Study

ITIL课程0 comments

This course is delivered using an exciting case study designed to further enhance and cement the candidates understanding of ITIL version 3. Students who have attended this course are suitably prepared to successfully take the associated ITIL V3 Foundation certification test which is a requirement for attending any of the further learning courses (ITIL V3 intermediate level training) available in this track.

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2011年8月14日

ITIL® v3 Awareness

ITIL课程0 comments

ITIL® v3 Awareness workshop provides a high level overview of IT Service Management and IT Service Management Best Practices based on ITIL version 3 (v3). Participants will learn the principles, core elements and benefits of the Service Lifecycle approach to IT Service Management according to ITIL v3.

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2011年8月14日

ITIL v3 Foundation Bridge

ITIL课程0 comments

The ITIL v3 Foundation Bridging Course is a one-day, instructor-led course introducing ITIL v3, focusing on how it differs from ITIL v2.

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2011年8月14日

ITIL v3 Release, Control and Validation

ITIL课程0 comments

The ITIL® v3 (version 3) RCV (Release, Control & Validation) course is part of the ITIL®v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Release, Control & Validation Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

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2011年8月14日

ITIL v3 Operation Support and Analysis

ITIL课程0 comments

The ITIL® v3 (version 3) OSA (Operational Support & Analysis) course is part of the ITIL® v3 Intermediate Capability certification stream. The course prepares candidates to take the ITIL® v3 Operational Support & Analysis Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

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2011年8月14日

ITIL v3 Managing Across the Lifecycle

ITIL课程0 comments

The ITIL® v3 (version 3) MALC (Managing Across the Lifecycle) course offers candidates the ability to achieve the ITIL Expert certification upon passing the ITIL v3 Managing Across the Lifecycle exam. The course prepares candidates to take the ITIL® v3 Managing Across the Lifecycle Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace. This certification completes the ITIL v3 Intermediate Lifecycle and Capability streams by focusing on the knowledge required to implement and manage the necessary skills associated with the use of the Service Lifecycle.

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2011年8月14日

ITIL v3 Continual Service Improvement

ITIL课程0 comments

The ITIL® v3 (version 3) CSI (Continual Service Improvement) course is part of the ITIL®v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Continual Service Improvement Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

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2011年8月14日

ITIL v3 Service Operation

ITIL课程0 comments

The ITIL® v3 (version 3) SO (Service Operation) course is part of the ITIL® v3 Intermediate Lifecycle certification stream. The course prepares candidates to take the ITIL® v3 Service Operation Intermediate exam as well as proving valuable knowledge that can be implemented in the workplace.

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